In this episode of The MedMen Show, Andy Whyte and Pim Roelofsen break down why the SaaS companies at most risk are the ones without a value framework that spans the full customer lifecycle, and what you can do about it.
You'll learn:
✅ Why AI is eroding the switching costs SaaS companies have relied on for years
✅ Why CSMs are set up to fail without a clear value delivery framework from day one
✅ What MEDDPICC looks like when it runs across the full go-to-market team, not just sales
✅ How to have renewal conversations that are built on real value, not vanity metrics If you're in SaaS and you're not thinking about value delivery across the full customer lifecycle, this one's for you.
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