MEDDICC Sub-Processors

Last updated: November 2025

MEDDICC uses the following sub-processors to deliver our services. This list will be updated when changes occur, and customers will be notified of any additions or significant changes.

Sub-Processor	Purpose	Data Categories	Location
Amazon Web Services, Inc.	Cloud hosting and infrastructure	Customer data	United States
Asana	Project management and task tracking	User data, task information	United States
Chameleon	Product onboarding, tooltips and banners	User interaction data	United States
Google Analytics	Site & product analytics	Usage data	United States
Google Cloud	Workspace, cloud hosting and infrastructure	Customer data	United States
Hotjar	Heatmaps and user recordings of click-throughs, feedback, polls	User behavior data	EU
HubSpot	Site analytics, end user, website, hosting and infrastructure, CRM	Contact and customer data	United States
Make.com	Automation platform	Process data	EU
Merge	CRM integrations	Customer data	United States
Mixpanel	Product analytics	Usage data	EU
PandaDoc*	Contracts and e-signatures	Document data	United States
Sentry	Error tracking and performance monitoring	Error logs	United States
Slack	Internal communications	Communication data	United States
Stripe, Inc.*	End-user/learner payment processing	Payment information	United States
Thinkific***	End user learning platform	Learning data	United States
Vdocipher	Video hosting and analytics	Video usage data	United States
Velt	Collaborative features such as comments and discussions	User content	United States
Vitally	Customer success management	Customer data	United States
WorkOS	Authentication	User data and authentication / SSO	United States
Xero**	Invoicing	Billing information	United States
Zoom	Video conferencing platform for meetings, webinars, and recordings	Meeting data	United States
Recall.ai	Meeting recording and transcription services	Meeting recordings and transcripts	United States

* Use of Stripe applicable only for ecommerce integration and credit card customers.
** Use of Xero applicable only for customers who pay by invoice.
*** Use of Thinkific applicable only to older customers who are not on our own mOS platform.
For questions about our sub-processors or data processing activities, please contact security@meddicc.com.