IDENTIFY, INDICATE, IMPLICATE PAIN
Identifying not only that a problem exists, but also indicating the broader impacts of the problem and implicating the customer in the consequences of it.
THERE ARE 3 STAGES TO PAIN:
IDENTIFY THE PAIN
INDICATE THE PAIN
IMPLICATE THE PAIN
THE I IN MEDDICC STANDS FOR PAIN
Once we identify a problem the customer is facing, AKA the pain, it isn’t enough to simply point it out. If your customer doesn’t truly understand the consequences of the pain, if they aren’t implicated in it, there will be no urgency to solve the pain or to proceed with the deal.
It’s important to attach the value of your solution to your customer’s pain so they understand why moving forward with it should be a priority for them.
SUMMARY
To create urgency in a deal and to prove why your solution is essential, you need to take your customers from identifying the pain to indicating to implication of the pain. If there is not urgency associated with your solution, it is likely to be deprioritized behind other projects and initiatives that are seen as more painful.
Learn more about how in our MEDDICC Value Program.
WANT TO KNOW MORE ABOUT IMPLICATING PAIN?
In this episode of MEDMEN, Andy and Pim review Implicating the Pain, and what details about it salespeople need to remember. To drive urgency with the customer, implicating the pain is a necessity. And to maintain that urgency, there needs to be a consistent implication of the pain.
MEDDIC as it was first known is the number one methodology in enterprise sales. This video gives a brief overview of each element of the most commonly implemented connotation of MEDDPICC and MEDDICC.
Why change? Why you? Why now?
Andy breaks down what each of these questions means, why they’re important, and how you can use MEDDICC to answer them effectively.